Letters Council Tax and ID Cards

There may be times when you need evidence to show that you are registered as a student with us. Find out here how we can help.

ID Cards

An ID card for the duration of your course will be provided at enrolment. If your card has been stolen and you have a crime number we will produce a replacement free of charge. You should contact Student Services for further information. You can read our ID Card Policy here.

Official Letters

If you are an international student making an application to extend your visa, please contact Student Services for more information or visit our Immigration and Welfare pages.

Should you require an official “To Whom It May Concern” letter, you can request this online. Log in to your Student Record and click on the link under the Student Services heading.”. Please make sure that your postal address details are correct before you submit your request. Please indicate for what purpose you are using the letter as this will help us to provide the correct information. Please note that requests will take approximately five working days to process and this may be longer at busy times.

There may be a charge of £5 for duplicate official letters. Please refer to our Student Services Charges here for more information.

Bank Letters

Should you require a letter for your bank, you can request this online. Log in to your Student Record and click on the link under the Student Services heading. Please make sure that your postal address details are correct before you submit your request as your letter will be posted to you. Letters will be addressed to the branches in Bolton town centre unless you state an alternative address. Please note that requests will take approximately five working days to process and this may be longer at busy times.

There may be a charge of £5 for duplicate bank letters. Please refer to our Student Services Charges here for more information.

Council Tax

Households where all occupants are full-time students normally don’t have to pay Council Tax. If you do get a bill, you could apply for an exemption.

Are you eligible for a Council Tax discount? To count as a full-time student, your course must:

• last at least one year.
• involve at least 21 hours of study per week.

You’ll get a Council Tax bill if there’s someone in your household who’s not a full-time student, but your household might still qualify for a discount. (Source: www.gov.uk/council-tax).

Do you live within Greater Manchester?

Greater Manchester Councils are: Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan.

If you live within Greater Manchester we submit confirmation that you are a full-time student directly to your local council by sending them an electronic list. We do not need to issue a paper certificate. Please make sure that you keep your term-time address details up to date. Follow the instructions issued by your Council on how to apply to them for your exemption/discount.

Do you live outside of Greater Manchester?

Check with your council for guidance on how to apply for an exemption or discount. Students living outside the Greater Manchester area will need to request a Council Tax Certificate online to give to their Local Council. Log in to your Student Record and click on the link under the Student Services heading. Please make sure that your address details are correct before you submit your request as your certificate will be posted to you. Requests take approximately five working days to process and may be longer at busy times.

Households where all occupants are full-time students normally don’t have to pay Council Tax